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Where Is My Payout?

Read About Common Reasons For Payout Issues 

If you have not received payment by the 15th, you can submit a ticket on the 16th via the Help Center inside the app, and we can track down what happened. 

Common issues that prevent payouts:

  • Failure to provide a PayPal email address.
  • Failure to have a confirmed PayPal address. We can't pay until it is confirmed.
  • Failure to enter your address in Settings (Account tab). We can't pay at all.
  • Payment declined by PayPal because something is wrong with your setup at PayPal. You have to fix this with PayPal, and then we can reissue the payment to you.
  • Your PayPal account is set up with the wrong country. This results in the payment getting stuck in the ether. You must sort this out with PayPal and our finance department.
  • Payouts to you are locked because your account was suspended, and refunds are not resolved yet.
 
If you have any further questions, please feel free to email us at help@boomlearning.com or call us at (833) WOW-BOOM. A real human will happily help you!