Buyer Questions
Articles that will help answer any questions you may have about memberships, Points, buying Boom Cards, redeeming external purchases, and more.
Memberships Don't Include Cards or Points
Membership Accounts
- What Happens To My Paid Membership Or Free Trial When It Expires?
- Undergraduate & Graduate Students Get Boom For Free
- How to Renew School/Org Memberships - for School Admins
- Renew or Upgrade Membership Levels for Existing Users
- Welcome to Boom Passport
- Why Do I Need To Sign Up & What Am I Buying Again?
- I have an account and I didn't sign up. Have you charged me for an account?
- Account Sharing Is Not Allowed
- Free Trials And Limits On unpaid Accounts
- Managing your Membership Renewal
Buying Boom Cards
- What is Boom Learning?
- Accessibility within Boom
- Purchase Points From Your Cart
- Points: What are they and why do you use them?
- Dollar Pricing In The Boom Store
- Manage Your Credit Card
- Refunds
- Receipt
- Missing Purchases (aka Using the Boom Learning Store)
- Why do I have to pay!
- Managing Your Followed Authors in the Boom Store
External Redemption Questions
Ratings and Feedback
Rules & Conditions for Promotions & Giveways
- Sweepstakes Official Rules
- Boom Learning ASHA Sweepstakes
- 2024 Teacher Appreciation Sweepstakes
- Referral Offer
- Instagram 1000 Sweepstakes
- 2022 Teacher Appreciation Sweepstakes
- 2023 Teacher Appreciation Sweepstakes
- Trivia Game Official Rules
- 2022 Customer Survey Sweepstakes
- "Win Cash For Your College Fund" Rules 2022
- Two-Sided Referral Program