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Renew or Upgrade Membership Levels for Existing Users

This applies to individual accounts only. For school/organization accounts, please contact your account manager with questions about your membership or contact us via the Help Center.


TABLE OF CONTENTS



An Important Note About Renewing Accounts

Accounts are renewed from the date of renewal. You can find more information in the article Managing your Membership Renewal. 



Finding Your Membership Level and Expiration

An image of the settings button.
An image from the settings dropdown highlighting the membership button, third down.
An image of the membership tab appearing at the top of the screen.

In the below example, this account has a Publisher membership that will expire on 12/06/2024.

An image of the membership information box. it shows membership level at the top center and membership expiry at the bottom.

Renewing or Upgrading Your Membership

You can view more information about the plans we offer including features our memberships have and the differences between each here, or visit our blog, linked here.


An image of the three plans: Starter, priced at free; Premium, priced at $6.99 per month or $49.99 per year; and publisher, priced at $69.99 per year.

To renew, downgrade or cancel your membership, visit your Membership Tab and click on the Change/Renew button, circled in yellow below. 

An image of the membership information box under the membership tab. It highlights the "change/renew" button next to your membership level.

On your current membership level, you will see a gray "this is your current plan" message. Click on your desired membership level, confirm the change, and proceed with your purchase.

An image of the "change membership" menu. The three subscription tiers are shown, and under publisher is the gray, "this is your current plan" message.

An image of a popup for updating your address.
Managing your Membership Renewal

If using PayPal, you will be redirected to PayPal's website to complete the purchase.

An image of PayPal's login.

If you are paying with a card, you will be asked to enter your card information. This will save your card on BrainTree, an external secure payment platform. If you would like to manage your credit card, find more information in the article Manage Your Credit Card. 

When your payment has been processed, you will receive a confirmation on-screen as well as an email with your receipt. You can also view the record of your transaction in your Account Statement.


Questions?

If you have any questions about renewing your account, please contact us via the Help Center or by emailing us at help@boomlearning.com.