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Downgrade An Account

You can downgrade an account in the Membership tab of "My Settings". From there, you can find a record of all your Payment Transactions as well as your current points balance and your membership status. If you have a free promotion, you may end your free promotion at any time and shift to a different account level. 

 

If you downgrade your active membership, you will lose access to all paid features. If you are downgrading to avoid being charged for renewal, you should Cancel your membership. You can find more information in the Managing your Membership Article. 

 
While logged in, click the Menu button in the top right corner of the screen and then select "My Settings" from the menu. You can also click "Membership." 
 
 
 

The "Setting" drop-down menu on the main page, highlighting the "My Settings" button.

 

Once you enter your settings screen, you will see a new menu below the main blue navigation bar. Select "Membership." You will see your membership information and your points as well as your history of transactions. To change your membership, click the "Change/Renew" button. 

 

The "Membership Information" page, showing where you can change the "Membership Level".

 

 

You will be taken to a new page where you can see your membership status and a breakdown of all the membership tiers. To downgrade to a lower tier, press the "downgrade" button in the column of your desired membership.

 

If you're still using a Legacy Membership from before July 2024, all of the options might say "downgrade" or "upgrade." It's safe to ignore this, just pick the membership that best fits your needs. 

 

The membership tiers, showing the perks of the "Starter", "Premium", and "Publisher" tiers.

Click image to zoom in.

 

If you have any further questions, please feel free to email us at help@boomlearning.com or call us at (833) WOW-BOOM. A real human will happily help you!