What Happens When My Subscription Expires?

Table of contents:

• What should I expect if my Premium subscription expires?
• Points
• Deck Storage
• Student Usage
• Publisher Subscriptions

what should i expect if my premium subscription expires?

Do not worry. You will not lose any of your account data, but you will lose some access to premium features that were part of your subscription.

Here are some examples:

• Increased classroom and student limits for report data
• Increased number of FastPlay launches and time of FastPlay duration
• Presentation Mode reports
• Boom Live
• Adding more than 5 clip art pieces to your Image Library
• Adding sound to self-made decks
• Creating more than 5 self-made decks
• Selling decks in the Boom Store and external marketplaces
  
  

This is not an exhaustive list. Your account will be downgraded to our unpaid account tier. To regain access to premium features, simply renew or upgrade your account. 

Points

If your subscription or unpaid trial expires, you can continue using your points to purchase materials from the store.

Deck Storage

Purchased decks will remain in your Library. Created decks remain in your Studio and your Library if they are privately published.

Sold decks are maintained so customers can continue to use them. A Publisher subscription is required for a store to remain open. If your Publisher subscription expires or is downgraded, your storefront will no longer be listed in the Boom marketplace and any external redemption of your products will fail.

Student Usage

If your account expires, your students may receive an error when logging into their account or attempting to use a HyperPlay link. You can renew or upgrade your subscription to regain access to your previously licensed number of student seats. Access to reports is a premium feature.

All decks can continue to be assigned using FastPlay links.

If you purchased additional student seats during your subscription, you can choose to purchase those additional seats again upon renewal of your subscription. If you choose to renew the subscription only, you student seat count will be set to the default starting amount for that subscription level.

If you do not renew or downgrade your account, you must delete student data (you can always choose to export and save it prior to doing this). Failure to delete student data and maintain at least one login every six months will result in the deletion of your account and its contents during a data sweep of expired and inactive accounts.

Publisher Subscriptions

If you have a Publisher subscription, take a look at this article: What Happens When My Publisher Account Expires?

If you have any further questions, please feel free to email us at help@boomlearning.com or call us at (833) WOW-BOOM. A real human will happily help you!